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| The three main ingredients of service success are:
1) Information, information, information
2) Skills and tools
3) Easy access to spare parts
We are closely working with the machine tool vendors to obtain
as much information as possible and necessary to do the job.
Many of our service technicians have a variety of skills and experiences
and experiences on many different controls and systems. We are factory
trained on the brands we are distributing.
Besides the RENISHAW laser and ball-bar systems we utilize electronic
levels, laptops and state of the art technology to maintain a high
standard of service quality.
Troubleshooting is defined as the activity to diagnose the
difference between the intended function of a system and the actual
condition of it. Repair is considered the removal of exactly and
only that difference
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